We sell many categories here at Shop500 and each category has various return policies. Please read carefully based on the category of your purchase.
Clothing
T-shirts
T-Shirts can be returned if you are unhappy with the quality or whatever reason. The way you would do this is go to our contact page and let us know your order number and the specific product you are planning on returning. You have to do this within 2 days of receiving the product. After 2 days we can’t promise a return but we’re all about making our customers happy so we’d work as hard as we can to see what we can do.
All other types of clothing are free returns. Use the contact page to let us know. We’ll follow up with you by phone or email.
Everything Else
Use the contact form to tell us your order number and the specific item and reason you’d like to return and we will follow up with you by email or phone. You should let us know within 2 days (48 hours) of receiving the item. Beyond this time it gets difficult and we can’t promise a free return but we’ll work hard to see what we can do.